Ask clearly. Get a clear answer.
General questions, security reports and partnership enquiries. We respond without sales theatre.
General questions
App access, destinations, connection controls and product availability. Write to us when you need help with EVPN.
Security
Vulnerability reports and security questions. Prefer coordinated disclosure and concrete detail.
Business / Partnerships
Infrastructure, distribution and partnership conversations. If you are enquiring about a placement, read the Partners page first — it lists what we accept and refuse.
We respond during European business hours when possible.
Security reports are reviewed as a priority.
Straightforward answers
Still unsure? Visit Support — we keep replies clear and technical.
Yes. EVPN has no paid tier, no subscription and no checkout. No payment details are required. Clearly labelled offers on EVPN-owned surfaces help support the service; VPN traffic is not used for advertising.
EVPN 33/100 is our network expansion plan: 33 countries and 100 city destinations. It is a goal, not a claim that all 100 cities are available now. The Network page shows published destinations and current availability separately from that target. It is not a paid plan.
EVPN has a live network and an iOS app distributed through TestFlight. A public App Store release is not listed on this website yet. Android, macOS, Windows and Linux are planned. See Get EVPN for platform status or contact Support about iOS access.
Yes. Choose a published destination on the map or in the country list, save favourites and revisit recent locations. While connected, choose another destination and tap Switch. The app shows the next destination separately from the active VPN exit.
Fastest is the automatic selection mode. EVPN selects a suitable healthy gateway using its routing rules, rather than requiring you to choose a city. The name is not a promise of the lowest latency on every connection.
With Kill Switch enabled, EVPN asks iOS to keep traffic inside the VPN after an unexpected tunnel drop. iOS can still exempt local networking, push notifications, cellular services and some device communication. This is not Apple Always On VPN or a guarantee that every system packet is blocked.
No. Manual Disconnect pauses auto-connect until you tap Connect again. The iOS auto-connect toggle is available now; rules for individual trusted networks remain planned.
Yes. Use EVPN DNS by default or select a supported custom IPv4 DNS server in Settings. The setting applies while the VPN is connected. Custom DNS is operated by the provider you choose and is subject to that provider’s privacy policy.
The iOS app uses WireGuard. Tunnel keys are generated on the device and the private key stays there. Stealth transports, MultiHop, split tunnelling and post-quantum work are not presented as current iOS features.
No. A VPN encrypts the path to its gateway and changes the public IP normally seen by destination websites. It does not prevent identification through signed-in accounts, browser fingerprinting or malware, and cannot guarantee streaming access or anonymity.
Our VPN data-plane policy excludes browsing history, DNS query history, packet contents and destination histories. Operational and service data are handled separately, as explained in the Privacy Policy. An independent infrastructure/no-logging audit has not yet been completed.
No. Partner offers do not use browsing history, DNS queries, destination IP histories or VPN traffic contents. Clearly labelled promotions appear on EVPN-owned surfaces. They are not injected into the websites you visit, and do not change tunnel routing or DNS behaviour.